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Your privacy is important to us
Goodbehere Organics has created this statement to demonstrate absolute commitment to your privacy:
Goodbehere Organics will at all times ensure that the company and our staff will take all possible
steps to protect any personal customer information. We will not sell, rent or otherwise distribute
individual customer information to any outside parties.
How do we use personal information?
Our customer registration form asks for customers to supply us with contact information (eg name,
phone, delivery and payment address, phone number, email address, etc). We use this information
to efficiently service your order or enquiry - for example organising deliveries to your home
and notifying you of your order status.
Our customer order form similarly gathers information necessary to make your purchase with
us - either directly on the website or by contact with our office. If making a direct purchase
online credit card details and separate contact information are collected directly by Barclays
Merchant Services (part of Barclaycard). This information is used to complete the online
payment of the goods that you have purchased. All of your credit card and payment details
are held directly by Barclays Merchant Services on their own secure servers, we do not hold
this information.
Security
Goodbehere Organics is 100% committed to the security of the information you supply us with. We
understand that web based shopping can feel risky and uncertain. How can you be sure that in
particular the credit card information you supply us with is secure?
In short we ensure that you are secure by having our website in two parts - you place your
order in our website shop which is the "frontend of our own website" but as soon as you
press the button for online credit card payment you are moved seamlessly to "the backend
of our website" which is run directly by Barclays Merchant Services (part of Barclays Bank).
Barclays Merchant Services process your card transaction on our behalf on totally secure
encrypted servers.
For the more eagle eyed of you, whilst your card details are taken, you will see the https
address and little padlock appear on the Windows taskbar.
Your access to the personal data
You have the right under the Data Protection Act to request whether we are holding any personal
data about you. You can contact us by:
Sending mail to: Goodbehere Organics Limited, Sutton Farm, Claverley, Shropshire WV5 7BL
Sending an email to: sales@goodbehere.co.uk
Calling our office on: 01746 710909
If you so request we will also supply you, free of any charge, with a copy of the personal data
we keep. Finally please do contact us if you have any concerns or suggestions about our privacy
policy.
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